Customer Stories

OUR CUSTOMERS ARE THE HEART OF OUR BUSINESS

Insurance

Driving faster processing for policy applications

Public Sector

Leveraging AI to automate processing of debt collection

Manufacturing

Manage, integrate, share and deliver vital business information.

Transportation

Efficiently manage customer contracts worldwide

Insurance

Infusing Guidewire with AI Content Management for claims

Healthcare

Managing accounts payable with AI infused content management

Government

Efficiently manage customer contracts worldwide

WATSON ASSISTANT FOR GUIDEWIRE
Delivering answers to your customer 24/7 with a direct connection to underwriting or claims status information.
WATSON ASSISTANT FOR FORMS
Transform any form in your company into an interactive dialog with WA for FORMS. Deliver a better customer experience.
WATSON ASSISTANT FOR INSURANCE
Write a new piece of business or initiate a claim with an interactive intelligent chat agent for pennies per transaction.
SMARTSCORE FOR POINT OF SALE
Gain intelligence on each retail sale with tone analytics at the POS.
WATSON ASSISTANT FOR UTILITY
Provide exceptional customer service with an intelligent agent that can resolve customer issues 24/7.
RESERVEAI
Leverage AI to more accurately predict your reserve amounts per claim.
COGNITIVE RPA
Leverage AI to more accurately predict your reserve amounts per claim.
Encova Insurance
Enhanced underwriting at Encova