Get results with IBM Watson Assistant
95% accuracy rate
5.2 million in savings
Bradesco's IBM Watson Assistant answers 283,000 questions a month across 62 products, with only 5% of calls requiring further assistance.
Regions Bank reduced customer care costs while improving agent productivity and average handle time by automating responses with an AI.
Royal Bank of Scotland trained their AI assistant on 1,000 responses to over 200 queries helping customers find answers quickly and without human intervention.