IBM Watson Assistant use case for retail
News coverage of The Dayhuff Group helping a retail outlet to enable a service desk to provide 24/7 help with product information and product ordering. For more information on using Chatbot’s to facilitate service desks or to provide enhanced services for your customers go to dayhuffgroup.com/ai
IBM Watson Assistant increases productivity by 25% in service desk
The Dayhuff Group provides a proven methodology for implementing IBM Watson Assistant to assist service/help desks in answering customer questions. Most customers are seeing a 25% reduction in call volume with an increase in customer satisfaction.
News, IBM Watson Assistant to enable 24/7 customer service for NE manufacturer
Dayhuff Group announced they have completed helping a north east manufacturer to add AI to their help desk to provide 24/7 answers to product and service questions. The Watson Assistant will be the first point of contact and will provide answers for 50% of call coming to the organization.
Cognitive Robotic Process Automation for Insurance dayhuffgroup.com/solution-insurance
Insurance News! dayhuffgroup.com/solution-insurance Cognitive RPA is poised to revolutionize the core of the insurance business. It will change extensively how insurers perform underwriting, reducing the risk, time and cost of underwriting. More information at dayhuffgroup.com/solution-insurance
A NEW CYBER SECURITY COMPLIANCE REQUIREMENT FOR FINANCIAL INSTITUTIONS
http://www.dayhuffgroup.com/fasoo The NYDFS Cybersecurity Regulation (23 NYCRR 500) is a new set of regulations from the NY Department of Financial Services (NYDFS) that places new cybersecurity requirements on all covered financial institutions. The rules were released on February 16th, 2017 after two rounds of feedback from industry and the public. Covered institutions must adhere to many of the new requirements by as early as August 28, 2017.